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Tarem Services launches mobile foodbank in Croydon to support vulnerable families

Tarem Services is proud to announce the successful launch of its Mobile Foodbank initiative, which took place on Tuesday, 1st October 2024, at Selhurst Children’s Centre, Croydon. This initiative is a significant part of Tarem Services’ broader mission to tackle in-work poverty and food insecurity by providing essential supplies to vulnerable families and individuals experiencing financial hardship. Despite heavy rain, 103 of the 150 essential food bags were collected on the day, and the remaining bags have since been collected by those unable to attend. Each bag contains enough food to feed at least 2 people, meaning 300 individuals will ultimately benefit from this initiative. The event was supported by 12 volunteers from Zurich UK, CBRE and Tarem Services, who worked tirelessly to prepare the food bags and engage with the families in attendance. The launch event was highlighted by the attendance of Deputy Mayor, Councillor Lynne Hale, who showed her support for Tarem Services' continued efforts to address food insecurity and poverty within the local community. “We are deeply grateful to CBRE and Zurich UK for their financial support and volunteering efforts, as well as to our own team at Tarem Services for making this initiative possible,” said Titus Komolafe, Managing Director of Tarem Services. “Our mission goes beyond just providing food; it’s about tackling in-work poverty, addressing food insecurity, and empowering families to build more secure futures.” The Mobile Foodbank initiative is one of the many ways Tarem Services drives social change. As a social enterprise, Tarem Services is dedicated to reducing the pressures faced by low-wage workers and their families. Through partnerships, volunteer support, and sustainable initiatives, Tarem Services is committed to providing immediate relief while advocating for long-term solutions. Next Stop: Stay Tuned The Mobile Foodbank will continue its journey to reach other communities in need, with the next distribution event already in the planning stages. As Tarem Services expands its reach, more families and individuals will receive the support they need during these challenging times. Stay tuned for details on the next stop as we continue to offer hope and practical aid to those most in need. For more information on the Mobile Foodbank and how you can get involved, visit: www.taremservices.com/foodbank. About Tarem Services Tarem Services Limited is a social enterprise focused on tackling in-work poverty and food insecurity, especially among cleaners in the UK. Founded in 1999 with the support of a Prince’s Trust grant, Tarem Services has built a reputation for responsible business practices. The company provides office and school cleaning, construction labour supply, pest control, and waste management services, all while remaining committed to social responsibility and environmental sustainability. Media Contact:Email: community@taremservices.com Image Caption:Volunteers from Tarem Services, Zurich UK, and CBRE with Deputy Mayor, Councillor Lynne Hale, during the Mobile Foodbank launch at Selhurst Children’s Centre, Croydon.

04 Oct

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2 min

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“License to Sew” – The Sewing Rooms providing free training to bridge skilled workforce gap

The Sewing Rooms, an award-winning social enterprise based in Skelmersdale, West Lancashire, is addressing the critical shortage of skilled sewing technicians in the region. Securing funding from the UK Government, The Sewing Rooms is providing free skills training, leading to a recognised industry qualification. This initiative aims to empower local individuals with the expertise needed to pursue rewarding careers in the sewing and manufacturing industry. Paula Gamester MBE, Chief Executive of The Sewing Rooms, highlighted the pressing need for skilled sewing machinists: "Recognising the shortage in our community, we collaborated with Redwood TTM, a prominent local manufacturing company facing challenges in recruiting skilled sewing machinists. When we were approached, we were delighted to accept the initial challenge and to explore the further potential for other local businesses and the wider community.” The program encompasses a comprehensive curriculum to meet the specific demands of local manufacturing businesses. The training includes tutor-led sessions, self-directed online modules, and practice sessions tailored to Redwood's and industry quality standards and is available free to West Lancashire residents. Find out more about the amazing impact of the programme in this clip from BBC North West: https://vimeo.com/933004357/42dc5cd656?share=copy Rachel Idle – Group HR Manager for Redwood Group of Companies, explains the driver behind the initiative: “Redwood TTM relies on its skilled Industrial Sewing Machinists and post Brexit, it had become increasingly difficult to recruit in that area. I was aware of the great work that UK Fashion and Textile Association (UKFT) do in looking to raise the profile of careers with the textiles industry and I reached out to Celia Thornley, their Skills and Training Manager. When Celia informed me of her collaboration with The Sewing Rooms to produce a formal industrial sewing qualification, it became apparent that we had a really exciting opportunity on our hands.”  Celia Thornley, Senior Skills, and Training Manager at UKFT, said: “This is great news for sewn product manufacturing businesses across the West Lancashire region. These businesses need serious backing when it comes to recruitment, tackling skills shortages and building a talent pipeline for future growth. This project will provide this much needed support, and it is inspiring and encouraging to see acknowledgement of these issues at the highest level within the local authority”. The program encompasses a comprehensive curriculum to meet the specific demands of local manufacturing businesses. The training includes tutor-led sessions, self-directed online modules, and practice sessions tailored to Redwood's and industry quality standards and is available free to West Lancashire residents. The UKFT “Licence to Sew” training course features contributions from industry insiders such as BBC’s The Great British Sewing Bee’s Patrick Grant. "We are thrilled to contribute to the growth of our local industry by training individuals who will become valuable assets to businesses like Redwood TTM. The 'Licence to Sew' qualification is a testament to our commitment to address workforce challenges and enhance the skill set of our community," Paula Gamester added. “We have over a dozen License to Sew graduates so far, some have gone on to work with Redwood TTM whereas others have found work elsewhere in the Sewing industry.” The Sewing Rooms invites interested individuals based in West Lancashire to take advantage of this unique opportunity for personal and professional development. For more information on how to enrol in the program, please contact paula@the-sewing-rooms.co.uk

02 Oct

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3 min

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Can (and should) charities and social enterprises play a bigger role in the delivery of public services?

Sign up for this webinar from Turning Point with the Rt Hon Patricia Hewitt as well as others looking into the challenges facing the health and social care sector Health and care social enterprise Turning Point is hosting a series of webinars looking at some of the challenges facing the health and social care sector as part of a programme of activities to mark its 60th year.  The series will feature leading thinkers including Professor Sir Michael Marmot, former Labour Health Secretary Rt Hon Patricia Hewitt and broadcaster and academic Tom Shakespeare. For more information on the series and secure your free place at one or more of the webinars register here The webinar series in full: Can (and should) charities and social enterprises play a bigger role in the delivery of public services?  With the Rt Hon Patricia Hewitt and Social Enterprise UK chief executive Peter Holbrook. Monday 14 October, 1.30-2.30pm The future of social care With writer, broadcaster and disability campaigner Tom Shakespeare CBE. Friday 18 October , 9-10am Synthetic opioids – how does the drug and alcohol treatment sector need to work differently to respond to the changing drug supply?  With harm reduction and local intelligence systems expert Michael Linnell and Turning Point Safer Lives Lead, Deb Hussey. Friday 18 October 4-5pm How can we shift the dial on health inequalities?  With Professor Sir Michael Marmot and Coventry and Warwickshire Grapevine chief executive, Clare Wightman. Tuesday 22 October 9-10am Mental health services - imagining a better future With co-production specialist and campaigner Isaac Samuels and Peter Devlin, Director of Adult Services at Essex County Council and ADASS Mental Health Policy Lead. Thursday 24 October 3-4pm Unblocking the system – how can we move more people with a learning disability out of long stay hospital? With Professor Robin Miller from the University of Birmingham.Friday 25th October 9-10am How can we reduce alcohol harm?  With Dr Richard Piper, Chief Executive of Alcohol Change UK.Wednesday 6th November 10-11am. For more information on the series and to secure your free place register here: https://www.turning-point.co.uk/news-and-insight-detail/health-and-care-futures-webinar-series

24 Sep

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2 min

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ChangeKitchen CIC is Crowdfunding for Change in our City

ChangeKitchen CIC is a social enterprise based in Balsall Heath that is passionate about food justice in our city, and has launched a September crowdfunding campaign to create positive change in the local community. Their Crowdfunding UK campaign focuses on increasing the health and wellbeing of people and families in the local community, reducing food poverty, and enabling job creation for those experiencing worklessness. Match funding from both Aviva and Access – The Foundation for Social Investment, means that for the first £150 of each donation ChangeKitchen CIC can claim match funding of x5 until 29th September 2024. Meaning £25 becomes £125, and £150 becomes a huge £750! Why is this needed? Communities are still struggling with the cost of living and food poverty, especially among families. Balsall Heath is a deeply rooted, multi-cultural neighbourhood that is also one of the most deprived in the country. ChangeKitchen CIC are proudly located in the heart of the Balsall Heath community. In the last year, ChangeKitchen CIC has seen the need for free community meals rise from 200 per week to currently over 500 per week. With this Crowdfunding campaign they are being ambitious and aiming to raise £50,000 to ensure the nutritional health and wellbeing of individuals and families during this continued cost of living crisis. What ChangeKitchenCIC will do ChangeKitchen CIC can provide a free community meal for £1 – so every £1 donated can make a real difference to a real human who is experiencing real hunger right now. ChangeKitchen CIC are using this crowdfunding campaign to raise awareness of Birmingham food insecurity, help change the financial ability of families to feed themselves nutritiously, and create added social impact: Produce and distribute more free community meals to people experiencing food poverty. Provide healthy eating training within the local Balsall Heath community supporting meal planning and promoting good household budgeting. Create and seek out more work experience and employment opportunities (for those who are struggling to find work in catering and hospitality). ChangeKitchen CIC will do this by developing their ready meal offer and creating more sales, therefore creating more income, meaning more profits will be re-invested into the ChangeKitchen CIC social enterprise aims. In the first week, over £25,000 has been raised and is already making a real difference. Local people have been donating already and businesses can book catered events through the Cooking Up Change for Birmingham Crowdfunder UK campaign page. Birgit Kehrer, founder of ChangeKitchen CIC, says, “On behalf of the whole ChangeKitchen CIC team, we are so incredibly grateful for the support and kindness of our network and the community. It’s a firm belief within our social enterprise that no one should be going hungry in this day and age. Many parents give up their own meals to ensure their children have something to eat. There is a taboo, a real sense of shame, around people not being able to afford a basic human need such as nutritious food. We, at ChangeKitchen CIC, are committed to changing that, so we’re #CookingUpChange and asking people and businesses to get behind our crowdfunding campaign and donate to make a difference this September.” The crowdfunding campaign runs until 29th September 2024. Read the ChangeKitchen UK crowdfunding journey here: https://www.crowdfunder.co.uk/p/changekitchen About ChangeKitchen CIC A social enterprise based in Balsall Heath providing catering and hospitality services with profits invested in reducing food poverty, reducing food injustice, reducing food waste, and improving skills, life opportunities and healthy eating by providing volunteering, training and community meals for vulnerable people in the local community. www.changekitchen.co.uk/ _ _ _ About Crowdfunder UK At Crowdfunder, we're on a mission to spread positivity across the globe. United for good, our team is dedicated to turning innovative community ideas into meaningful realities, going beyond the confines of traditional fundraising. We're a unique force in crowdfunding, driven by a desire to think creatively and address societal challenges through community-driven change and engagement. www.crowdfunder.co.uk/ _ _ _ About Cooking Up Change for Birmingham We're Crowdfunding to ensure the wellbeing of our communities during this cost of living crisis. This new initiative allows us to use our experience as a social enterprise event caterer to share our delicious and nutritious recipes with everyone! www.crowdfunder.co.uk/p/changekitchen/

06 Sep

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3 min

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Mirrors in leisure centres across the country to reflect important NHS reminder

NHS messages prompting gym-goers to look out for potential signs of cancer will appear in the changing rooms of hundreds of Better leisure centres this summer. Stickers reminding people to check themselves regularly are set to feature on mirrors in more than 240 leisure centres run by Better, the UK's largest leisure charitable social enterprise. The eye-catching stickers will feature the message ‘Check you out’ and ‘Know what’s normal for you’ before reminding people that if something in their body doesn’t feel right, to contact their GP practice. The scheme is the latest push by the NHS to find cancers at an earlier stage, with Better joining several other partners, such as supermarkets and washroom hygiene specialists, to highlight cancer messages to the public in relevant everyday situations. The new initiative comes as a survey of more than 2,000 people by Better found that only 55% of respondents check their bodies for physical changes regularly (at least once a month), and one in ten (12%) don’t check at all. Professor Peter Johnson, National Clinical Director for Cancer at NHS England, said: “Finding cancer early is key to successful treatment and survival, and this means that we need people who have new symptoms to come forward as soon as they spot them. This is why it’s vital that people are aware of their bodies, take notice of any change from what is normal for them, and get it checked out immediately. “The partnership with Better helps us to reach more people and remind them to check themselves at a time and a place that works for them. It’s a simple thing that anyone can do, but it really can save your life.” Joe Rham, Customer and Communities Director for GLL, the not-for-profit charitable social enterprise that runs Better leisure centres, said: “Our aim is to improve health and wellbeing in local communities and we’re delighted to be partnering with NHS England in this vital campaign. “The survey we conducted clearly indicates a need to raise awareness of potential signs of cancer and the mirror stickers will hopefully act as a timely reminder to our customers to check themselves regularly.” NHS staff are working hard to see and treat more people with cancer than ever before, with over 50,000 patients starting cancer treatment in June – more than nine in ten within one month – and over a quarter of a million people referred for urgent cancer checks. The NHS also met the 28-day faster diagnosis standard for the second month in a row in June with more than three quarters of patients (76.3%) – almost 200,000 people – receiving the all-clear or a definitive diagnosis within four weeks.   Lending her support to the scheme, Demi Jones, ex-Love Island reality TV stars, said: “I was just 22 years old when I received my thyroid cancer diagnosis after I found a lump on my neck. I contacted my GP practice straight away to get it checked out and I was quickly referred for further testing that led to treatment by the incredible NHS team in Portsmouth. I’m now living life cancer free and would urge anyone who notices an unusual change not to delay and speak to their GP as they are there to help. It really could save their life, as it did mine.” The survey by Better also found that 59% of respondents are aware of the symptoms of breast cancer – the highest awareness across the UK’s most common cancers. That is followed by skin (50%) and bowel (47%). Worryingly, one in five (20%) said they are not aware of any potential cancer signs - particularly among the younger age groups. 33% of those aged 18-34 said they were not aware of any symptoms, compared to 16% of those aged 35 or over. Of those surveyed, 68% of females and 56% of males said they would recognise a lump or swelling in a part of their body as a possible early sign of cancer and would seek medical advice. Rhiannon Morgan, 34-year old regional health manager for Better in London and Surrey, was diagnosed with breast cancer after finding a lump during a hiking holiday in Canada in 2019. She said: “When I found the lump, I was alarmed but I had no other symptoms and felt perfectly well so I wondered if it was just where my rucksack had rubbed against the skin.”  “Eight weeks later, test results showed that the lump was cancerous, so I needed chemotherapy and underwent a mastectomy during lockdown. Now I’m living cancer free and I would advise other people to know what’s normal for your own body and get yourself checked if something doesn’t seem right.” David Bateson, 49 from Ampthill, Bedfordshire, was diagnosed with melanoma after going to his GP about a bleeding spot on his scalp. He’d noticed the spot wasn’t healing and his wife, a nurse, encouraged him to get it checked. After being referred to a specialist for a biopsy, David was told it was cancerous and within months had surgery to remove it. Despite the cancer returning the following year, immunotherapy has meant that he is now cancer free. David said: “I am living proof that early diagnosis is so important. Although I never dreamt that this spot on my head would end up being skin cancer, it turned out to be one of the most aggressive types. I dread to think what would have happened if I’d not gone to my doctor when I did. “I think these stickers are a great idea. I play football at my local leisure centre, and – when you’re in the changing room or showering – it’s the perfect place to think about changes in your body, so it’s the ideal setting to remind people to be aware.” About Better Better is the consumer facing brand for GLL.  Established in 1993, GLL is the largest UK-based charitable social enterprise delivering leisure, health and community services.  Operating under the Better brand, it manages 250 public sport and leisure centres, 113 libraries and 10 children’s centres in partnership with 50 local councils, public agencies and sporting organisations. www.better.org.uk

04 Sep

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5 min

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Gail Porter and Fair for You launch new campaign to help six million Brits in furniture and appliance poverty

TV presenter and former model Gail Porter, who fought back from crippling bankruptcy and homelessness, speaks out on behalf of the 6 million Brits [1] living without an essential item like a washing machine or table to eat from. Gail Porter, Patron of the Fair Credit Charity which set up ethical lender and social enterprise, Fair for You says: “Six million people are living without household essentials right now, and many of those won’t have access to charity support or local council grants - nor do many want to use them. A helping hand from an ethical, not for profit lender like Fair for You can help them make their house a home. The alternative is living in deep deprivation, which I have experienced, or being burned by high-cost credit, or the exploitative tactics of illegal lenders.” New data released today [2] shows that around 9 million adults in Britain now have less than £250 in savings - making the upfront purchase of an essential appliance impossible (Fair4All Finance). The campaign aims to get more Brits to spread the cost of essential purchases with ethical lenders like Fair for You, who will only lend what people can afford, and provide customers with control over repayments.  Gail Porter is also calling out banks for turning their backs on customers - even those who can afford to repay - because they don’t want to go to the trouble of making small loans. [3] She also feels that more retailers should be looking at their credit partners and considering whether they are offering options that are fair to hard-pressed consumers, saying: “The cost-of-living crisis has hit people hard, and I know that many people would be in serious hot water if they had to find a way to buy a new washing machine, fridge or other key appliance. I remember the horror of not being able to get a new washer when my young daughter was going to school - it wasn’t just the practical side of ensuring she wasn’t wearing dirty clothes, it was also the stress and the guilt I experienced, which put a huge pressure on my already dented self-esteem and mental health. “After what I went through, I know how hopeless things can feel when bills are piling up, but also how much of a boost it can give you - practically and mentally - when you find a helping hand. Fair for You and its retail partners are ensuring that there is a decent option out there for Brits who have nowhere to turn if they need to buy a new appliance or furniture - and we really want more companies to follow in their footsteps. We need to direct people away from illegal lenders who want to profit from misery.” Gail, a household TV and celebrity name in the 1990s, developed alopecia in 2005. The loss of her hair led to all her work drying up and coinciding with other personal issues, she went through the trauma of financial collapse and mental health issues. She has always been open about her well-documented difficulties during this period, and has become patron of the Fair Credit Charity to direct people to fair financial options. The Fair Credit Charity set up the ethical lender and social enterprise Fair for You in 2015.  Fair for You enables people who aren’t being well served by banks and other mainstream lenders to buy household items including beds, washing machines, fridges and furniture with fair and flexible repayments. A range of leading retailers partner with Fair for You including Hotpoint, Argos and Iceland. Simon Dukes, chief executive of Fair for You, says: “The latest data from Fair4All Finance shows that 20.3m people are in financially vulnerable circumstances.(4) Around half of them are not able to save each month. This means there are millions of people with no financial safety net, who may feel they have no option in a moment of financial stress but to turn to high cost credit or illegal lenders. “We’re proud of the support we do provide, and we are supporting more and more customers all the time. Gail Porter is destigmatising the issue of financial exclusion by being so honest talking about her experiences of appliance poverty and just how distressing and hopeless it can feel without the right support.” Ian Moverley, Communication Director, Hotpoint says:"We don't believe anyone should worry about being able to put their kids in clean clothes or keep their food fresh. That's why we've been a proud partner of Fair for You since it first launched. Providing an affordable way for people to buy our household appliances means we can help alleviate the financial burden so many families are under. We're delighted that Gail is encouraging more brands to join us in offering similar ethical solutions that will make such a huge difference to so many lives." Claire Donovan, head of policy, research and campaigns at the End Furniture Poverty charity comments:“Our research highlights that there are at least six million people in the UK in furniture poverty, meaning they lack access to at least one vital household item, including appliances - and that at least one million are in what we call ‘deep furniture poverty’, meaning that there are three or more vital items they don’t have. The routes out of furniture poverty are becoming increasingly harder to navigate, so we welcome all sources of support.” References https://endfurniturepoverty.org/research-campaigns/understanding-furniture-poverty/ Fair4All Finance latest segmentation of people in financially vulnerable circumstances reveals that of the 20.3 million in financially vulnerable circumstances, 44% of these (8.93m adults) have no savings at all or less than £250 in savings. According to a Fair4All Finance report, only one major bank in Great Britain offers loans under £1,000. https://fair4allfinance.org.uk/nearly-half-of-uk-adults-now-living-in-financially-vulnerable-circumstances Photo credit: Getty Images/Fair for You About Fair for You  Founded in 2015, Fair for You is an ethical lender and social enterprise, with a mission of helping financially-excluded families to buy essential household items, avoid hardship, and build their financial resilience.  A registered community interest company (CIC) and owned by the Fair Credit Charity, Fair for You is backed by leading social investors. With more than 20m Britons struggling to access mainstream credit, and more than 10m having less than £100 in savings, there are families for whom an unexpected bill, or a fridge or washing machine breaking, spells disaster. Rather than go without fresh food or clean clothes, or having to go to the sort of predatory, for-profit, high-cost lenders which don’t have their welfare in mind, Fair for You is here to support them.  Fair for You has a 4.8 out of 5 rating on Trustpilot, as well as a string of industry award wins. Since 2015, it has lent to more than 100,000 customers, and regular independent impact reports demonstrate far-reaching social benefits including better physical and mental health; improved education and wellbeing of children; and making it easier for adults to seek work or remain in employment.  Fair for You runs affordability checks on all customers and uses open banking technology to enable it to lend better and collect better from those who may get rejected for loans elsewhere, due to poor credit ratings or thin credit files. Our growing range of retail partners - including Iceland, Argos, Dunelm, Whirlpool and Chemist Direct - are helping customers who may not have had access to their products without credit from Fair for You. The best-selling items through Fair for You include freezers, washing machines and children’s beds, with the average loan standing at £350. Fair for You is backed by Social Investment Scotland, Barrow Cadbury Trust, Esmée Fairbairn Foundation, The Tudor Trust, Joseph Rowntree Foundation, Carnegie Trust, FSE, The Robertson Trust, Ignite and Fair4All Finance.

28 Aug

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6 min

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Allia Impact relaunches free programmes to empower and support those with positive impact ideas.

Allia Impact is excited to announce the relaunch of two of its most sought-after programmes. Designed to empower and support those who have a positive impact idea the "Start" and "Grow” programmes offer amazing opportunities for individuals committed to positively impacting their communities.Both programmes are fully funded by Cambridge City Council and so are free to access. The Start Your Business Programme is tailored for aspiring entrepreneurs who are in the early stages of developing their social enterprises. This comprehensive programme equips participants with the essential knowledge, tools, and resources needed to transform their innovative ideas into viable, impactful businesses. Through expert-led workshops, practical guidance, and a supportive community, participants will gain the confidence and skills to launch and sustain their ventures. For those who have already established their social enterprises and are ready to scale their impact, the Grow Your Business Programme is the perfect next step. This programme provides in-depth support, including one-on-one coaching from industry experts, strategic advice, and the opportunity to connect with a network of like-minded individuals. Participants will receive tailored guidance to help them navigate the challenges of growth, refine their strategies, and amplify their social impact. Marina Pritchard, Programme Manager at Allia Impact, shared her enthusiasm about the relaunch: “Over the past two and a half years and overseeing 15 cohorts, I've had the privilege of meeting and working with inspirational people. The 'Start' and 'Grow' programmes are a place to be yourself, pursue your passion, and achieve your positive impact goals. We're thrilled to bring these programmes back with enhanced features to better support our entrepreneurs on their journey.” Both programmes reflect Allia Impact's commitment to promoting social innovation and entrepreneurship, providing participants with the tools and support they need to create businesses that make a real difference. With the continuation of these programmes, Allia Impact continues to lead the way in enabling social entrepreneurs to thrive and drive positive change in their communities. Applications for both programmes are now open. Whether you're just beginning your entrepreneurial journey or looking to take your idea to new heights, Allia Impact's "Start" and "Grow" programmes offer the perfect platform to help you succeed. Apply now for ‘Start Your Business’: https://bit.ly/Start-Cambs Apply now for ‘Grow Your Business’: https://bit.ly/GrowbizCambs

27 Aug

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2 min

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CHCP achieves outstanding patient and colleague survey results

City Health Care Partnership’s (CHCP) annual patient and colleague surveys show a clear link between happy staff and happy patients. 76% of colleagues completed the survey on what it’s like to work at CHCP, a local NHS organisation providing community health and care services in Hull, the East Riding and Merseyside. 91% said they would recommend CHCP to friends and family who needed care or treatment. This is reflected in the annual patient survey, which asked 2,422 people about the service they’d received from CHCP last year. 93% said they were satisfied with their overall experience but even more striking was the 98% of patients who said they were treated with care and respect by their health professional; 96% said they were happy with the amount of time their clinician spent with them. Andrew Burnell, group chief executive at CHCP, says these results show that when people feel valued and appreciated, they pass this on to their patients: “As a registered nurse myself, I know what it’s like to work in our services and I know that feeling that you’re doing the best you can for your patients is crucial to a positive experience of work. “The health and wellbeing of all our colleagues is vitally important; in the survey they mention the positive work culture, job satisfaction and the feeling of being valued as reasons for 81% of them recommending CHCP as a place to work. “And our patients reap the benefits of this. They talk about the friendliness, professionalism and efficiency of the people looking after them and that our staff are caring and supportive. “But there is always room for improvement and we are looking at the areas where we need to do better for colleagues and patients. We are working on reducing waiting times and making it easier to get an appointment. “One of our patients said, ‘You can’t improve on excellent’ but I want us to try! We are delighted with these results, but we can always do better.”

19 Aug

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2 min

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