Impact Hub London

Chief Executive Officer

  • London
  • Full time
  • £85,000
  • Closing date: 22 Sep
  • This is an exciting and challenging leadership opportunity for a dynamic individual who can combine passion for our purpose; motivational, inclusive team leadership; and the commercial acumen to secure strong financial performance.

    The opening of our new Euston premises unlocks the opportunity to stepchange our revenue and our impact. The quadrupling of our physical space is the obvious immediate revenue opportunity, and the successful candidate will need to be convincing regarding their ability to seize this opportunity.

    The partnership opportunities underpinned by our two spaces and the opportunities for greater impact that they open up are equally exciting. KQ has its own stellar membership including the likes of UCL, The Francis Crick Institute, The Wellcome Trust, Google, and UAL, as well as British Land, to name but a few. IHL has also built up a wide range of other collaborative partnerships over the years beyond KQ, delivering our extensive range of programmes, including Bank of America, JP Morgan, GoDaddy, Wates and AXA. Now is the time to build on these and take our impact to the next level, locally and globally.

    Finally, the CEO will be expected to look and plan ahead for the future growth of the organisation across London. As will be explained more fully in interview, the leases for our two premises come on very favourable terms, reflecting our impact track record, meaning that the scope for financing future growth in revenue and impact is significant, under the right leadership. Equally, it has taken considerable investment to get to this point in the wake of post-Covid recovery, so the CEO will need strong commercial acumen to ensure we have the operational cash flow to repay our debts whilst scaling our operation.

    As IHL is a social enterprise and registered B-Corp, this means the CEO is expected to take into consideration all stakeholders in the way they lead the business, and pursue the company’s purpose in a way that also protects and enhances the financial sustainability of the business. In particular, the inclusive team leadership required to scale our organisation will require a CEO able to effectively lead the change management, culture-building, and embedding of processes and practices that will enable the team and business to thrive.

    Person Specification

    Overall we are looking for an experienced leader who can combine passion and ambition for our impact with great commercial acumen, and the ability to inspire, motivate and develop your team. In our years of experience in the social enterprise sector these are invariably the key ingredients for success, and IHL is no exception. You are likely to have several years experience in senior leadership roles, be able to point to a strong track record of delivery and to demonstrate your affinity with our values and purpose.

    Key attributes

    • Values-led: model our values and lead by example

    • Impact ambition: you must be passionate about our purpose and driven by the desire to scale our impact

    • Commercial acumen: you understand how to make a business more profitable and sustainable and get a buzz out of doing so

    • People person: you have a collaborative mindset, enjoy building teams and enabling talented people to thrive internally, whilst identifying and nurturing collaborative strategic partnerships externally

    • Self awareness: nobody excels at everything, so humility and realism about your strengths and those areas where you are willing and able to rely on the expertise of others, is essential

    • Financial literacy and data driven mindset: you don’t need to be financially trained but you know your numbers, can manage a P&L/balance sheet, and understand the importance of making fact-based decisions whenever possible

    • Strategic thinking: able to understand the big picture, distil the key challenges, and  translate into clear and actionable operational plans

    • Energy: you take a positive approach to challenges: there are and will always be plenty!

    • Great communicator: you enjoy listening and are good at it, but you are also a clear and concise communicator, good on your feet

    • Inclusive: you understand the sweet spot of inclusive, consultative decision-making without turning it into a voting exercise or popularity contest

    • Scaling mentality: committed to continual improvement, you understand the need to blend an entrepreneurial mindset with the systems, process discipline and culture building a scaling organisation needs

    We welcome candidates from diverse backgrounds. We offer a working environment that has step free access. Feel free to reach out to us if you would like to discuss specific accessibility needs.

    We are champions of inclusivity and diversity so we are particularly keen to hear from candidates who identify as Black, Asian, or Minority Ethnic, LGBTQIA+, disabled, from a less advantaged socioeconomic background as well as any other under-represented groups. We want this process to be as equitable and accessible as possible – all applications will be anonymised until the interview stage. Please help us by not including photos, marital status or other data that is not relevant to your qualifications for the job in your application. Please let us know if you require any adjustments to ensure you can fully participate in the application process.

    Find out more.